$ diagnose_business --check revenue-leaks
▶ Scanning customer touchpoints...
⚠ No follow-up system detected
⚠ Customer data: untracked
⚠ Repeat purchase rate: unmeasured
✗ Revenue leaking at every stage
→ Fix: Run the 4-step system below
$ _
Collect Customer Data
Every interaction is a data point you're either capturing or losing forever. Name, phone, and email are the minimum viable set. Get these from every customer, every time.
Store It Properly
A customer database doesn't need to be expensive or complex. Start where you are. You can always level up once the habit is built.
Follow Up Weekly
Schedule a fixed time every week to reach out to your list. Even a simple check-in message keeps you front-of-mind when they're ready to buy again. Consistency compounds.
Offer Value First
Don't just sell. Send tips, answer questions, share relevant information. People buy from people they trust and trust is built by giving before you ask. Every value-add touchpoint increases your close rate.
The fortune is in the follow-up.
Need help setting up your system?
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